Privacy Policy

1.Introduction

P.KYE is operated by A2-83 Limited, a company registered in England and Wales.

This Privacy Policy explains how we collect, use, and protect information when you use the P.KYE mobile application.

P.KYE does not require user accounts and does not collect personally identifiable information such as names, email addresses, or phone numbers.

However, in order to provide pollen forecasts and improve app performance, the App may process limited technical data such as:

•      approximate location information

•      device information

•      app usage diagnostics

A2-83 Limited is the Data Controller responsible for processing personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

Important:

The data collected by P.KYE is not linked to your identity, is not used for advertising, and is not used for cross-app tracking.

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2.1 Personal Information

•      Location Data: Location data is used only to determine pollen levels near your selected locations and is not used to track your movements or build location history.

•      Health Information: We store the pollen allergen triggers you manually select in the app (e.g., Birch, Oak, Ragweed). These selections are user preferences usedonly to personalise pollen alerts and are not medical records.

•      Account Information: No personal accounts are created and thus no email addresses are captured.

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2.2 Automatically Collected Information

•      Usage Data: App interactions, features used, screen views, and session duration.

•      Device Information: Device type, operating system version, and technical identifiers generated by the operating system for diagnostics and app functionality.

•      Performance Data: App crashes, errors, and loading times to improve app stability.

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2.2 Automatically Collected Information

•      Google Pollen API: We use Google's Pollen API to provide pollen forecasts. Google may collect data in accordance with their privacy policy: https://policies.google.com/privacy

•      Apple In-App Purchases: Subscription payments are processed by Apple Inc. Apple's privacy policy applies: https://www.apple.com/legal/privacy/

•      Google Play Billing (for Android): Subscription payments processed by Google LLC.Google's privacy policy applies.

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3. How We Use Your Information

We use the information we collect to:

•      Provide personalized pollen forecasts for your specific location

•      Send notifications about your marked allergen triggers

•      Improve app functionality and user experience

•      Process subscription payments through Apple/Google

•      Respond to customer support inquiries

•      Comply with legal obligations and enforce our Terms of Service

•      Analyse app usage patterns to identify bugs and optimize performance

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4. Data Sharing and Disclosure

4.1 Service Providers

We share your information with the following service providers:

•      Google LLC: For pollen forecast data via Google Pollen API

•      Apple Inc.: For In-App Purchase processing and subscription management

•      We currently do not use third-party analytics providers.

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4.2 What We DO NOT Do

We DO NOT:

•      Sell your personal information to third parties

•      Share your health data (allergen triggers) with advertisers

•      Use your data for marketing purposes without explicit consent

•      Share your data with social media companies

•      Track you across other apps or websites

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5. Data Storage and Security

•      Data is stored securely using industry-standard encryption (AES-256).

•      Location and trigger data are primarily stored locally on your device. This data remainson your device unless required temporarily to retrieve pollen forecast data.

•      We retain personal data only as long as necessary to provide services.

•      Diagnostic and usage data may be retained forup to 12 months for service improvement and bug fixing.

•      We implement reasonable security measures but cannot guarantee absolute security.

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6. Your Rights (UK GDPR Compliance)

Because P.KYE does not create user accounts, most user preferences are stored locallyon the user’s device.

Users can delete this data at any time by removing saved locations in the app or uninstalling the application.

Under UK GDPR and Data Protection Act 2018, you have the following rights:

•      Right to Access: Request a copy of your personal data

•      Right to Rectification: Correct inaccurate personal data

•      Right to Erasure: Request deletion of your data ("right to be forgotten")

•      Right to Restrict Processing: Limit how we use your data

•      Right to Data Portability: Receive your data in a machine-readable format

•      Right to Object: Object to processing of your personal data

•      Right to Withdraw Consent: Withdraw consent at any time without affecting lawful processing

To exercise these rights, contact us at: hello@a2-83.com. We willrespond to requests within one month.

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7. Children's Privacy

P.KYE is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@a2-83.com.

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8. Location Data Specifics

•      You can disable location services in your device settings at any time.

•      App functionality will be limited without location access (pollen forecasts require location).

•      Location data is used ONLY for providing local pollen forecasts.

•      We do not track your precise location or movement patterns.

•      Location data is not sold or shared with third parties except as necessary to provide Google Pollen API services.

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9. Cookies and Tracking Technologies

We do not use cookies in the P.KYE app.

We do not use analytics tools or tracking technologies within the P.KYEapp.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via:

•      In-app notification

•      Email notification (if email address provided)

•      Notice in the App Store listing update

Continued use of the app after changes constitutes acceptance ofthe updated policy.

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11. Data Protection Officer

A2-83 Limited is not required to appoint a formal Data Protection Officer under UK GDPR.

Privacy enquiries can be directed to: hello@a2-83.com

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12. Contact Information

For questions, concerns, or to exercise your privacy rights:

Email: hello@a2-83.com

Company: A2-83 Limited

Address: 28 St. Albans Ave, London, W4 5JP.

Website: www.a2-83.com

For complaints about data handling, you may also contact: Information Commissioner's Office (ICO)

Website: ico.org.uk

Helpline: 0303 1231113

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13. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

•      Contract Performance: To provide pollen forecast services you've subscribed to

•      Legitimate Interests: To improve app functionality and prevent fraud

•      Consent: For optional features like marketing communications (if applicable)

•      Legal Obligation: To comply with tax and financial regulations

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14. International Data Transfers

Your data is primarily stored within the UK/EU. If data is transferred outside the UK/EU, we ensure adequate protection through:

•      Standard Contractual Clauses approved by the UK ICO

•      Adequacy decisions by the UK government

•      Other appropriate safeguards

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Consent

By using P.KYE, you consent to this Privacy Policy and our processing of your data as described herein.

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